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Privacy Policy

How we handle your personal information

Who we are

Gumbi Safaris operates this website and is responsible for the personal information collected through it.

What we collect

We collect the information you give us when you make an enquiry, create an account or place a booking: your name, contact details, nationality, travel dates, traveller details and any dietary, medical or accessibility notes you choose to share. We also collect basic technical information such as your IP address and browser type.

Why we collect it

We use your information to respond to enquiries, prepare quotations, manage bookings, arrange services with our suppliers, issue invoices and receipts, and to keep you informed about your trip. With your consent we may also send occasional travel news and offers.

Who we share it with

We share only what is necessary with the lodges, camps, guides, transport providers and activity operators involved in your trip, and with payment providers where relevant. We do not sell your personal information.

Sensitive information

Medical, dietary and accessibility notes are treated as confidential and shared only with the suppliers who need them to look after you.

How long we keep it

We keep booking records for as long as required for legal, tax and accounting purposes, and account information until you ask us to delete it.

Your rights

You may request a copy of the information we hold about you, ask us to correct it, or ask us to delete it where we are not required to keep it. Contact us using the details on our contact page.

Cookies

See our Cookie Policy for details of the cookies this website uses.

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Last updated 20 Sep 2026. Questions about this page? Contact us.